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The Adam Smith Institute
The Adam Smith Institute is the UK's leading innovator of free-market policies. Named after the great Scottish economist and author of The Wealth of Nations, its guiding principles are free markets and a free society. It researches practical ways to inject choice and competition into public services, extend personal freedom, reduce taxes, prune back regulation, and cut government waste.
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By Dr Eamonn Butler
Britain's government is making millions by encouraging people to call expensive 0870 numbers - which can cost twice as much as a national-rate call - when they need help. The Daily Telegraph reported that the Driving Standards Agency made £1.5m from this device last year, while the Driver and Vehicle Licensing Agency made £1.3m. The Home Office, even the police, the Environment Agency, the Land Registry, and dozens of other government bodies use the 0870 numbers. But opposition to these numbers is growing. People were outraged when an 0870 number was used as the helpline for people enquiring about the recent London bombings: though the authorities said this was actually the best mechanism to handle the many hundreds of calls that came in. The Department of Health banned family doctors from using income-generating numbers this year, though it still uses one for its NHS Response Unit. However, it’s remarkable that the public should be charged for calling to get information to which they are entitled anyway, and which they pay for through taxation. Well, maybe not so remarkable. Just another stealth tax. Feedback
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Adam Smith Institute Tel +44 (0)20 7222 4995
Adam Smith was the great Scottish philosopher and economist best known for "The Wealth of Nations", his pioneering book on free trade and market economics.
A wide selection of material about Adam Smith is now available on the Adam Smith website. This includes the full text of his two major works, The Theory of Moral Sentiments and The Wealth of Nations. |