New research today (1 April) reveals that errors made by regulators are persistent and predictable. Regulators misjudge key facts and are inconsistent, say behavioural economists, so greater supervision of regulators is needed. Fortunately the Regulatory Conduct Authority (RCA) is there to improve things.
Examples of regulators' mistakes includes over-simplifying the complex world of retail products, focusing only on prices and neglecting product innovation. They also over-discount the future, introducing regulations for immediate gratification. And they are overconfident in their ability to identify what customers actually want.
The RCA plans to identify and prioritise the problems caused by regulators and to 'name and shame' the least competent. It is also attempting to discover whether it is just some, or all, regulators who mess things up. The RCA will then 'nudge' regulators into upping their game. Former water regulator Sir Ian Byatt and former gas regulator Claire Spottiswoode have both supported the RCA initiative.