The latest book in the series from the Adam Smith Institute and MORI looks at the delivery of public services. The findings of the report highlight the differences between the consumer agenda and the producer agenda. The new survey looks at three services: police, schools and local government and the conclusion from all three is that what they deliver is not what the public want. The public want the police to tackle criminal gangs and organized crime, muggings and street crimes, prevent burglary and recover stolen property. A huge majority of people say that teaching the basics – reading, writing & comprehension – should be a top priority. Local government should concentrate on CCTV, keep council estates in good repair and tackle litter, graffiti and dog dirt. The disparity between what is delivered and what is wanted is clear to see.
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