The government is calling for views on what should be done about ticket scalping:
The Review is focusing on the secondary ticket market for re-sale of tickets for UK sporting, entertainment and cultural events. The Call for Evidence is to enable the Review to look more closely at consumer issues and secondary ticketing.
The Review would particularly welcome responses from event organisers, primary and secondary ticket sellers, online resale market businesses and enforcement bodies. However, anyone can respond, and all responses will be considered.
We suggest that you write to them and tell them what you think. There are those who think that something must indeed be done:
There’s something seriously wrong with the way UK ticket sites and touts operate: tickets for Jeff Lynne’s ELO went on sale at 9am this morning, and by 9.20am there were 4,264 tickets listed for resale on GetMeIn alone.
We of course do not think that there's anything wrong with this at all. And therefore we think that the government should do absolutely nothing in this area. Indeed, we cannot imagine any circumstance in which people should not be allowed to dispose of their legally held property as they see fit. If instead of using a ticket to shimmy down on Monday they decide to throw it into the ocean why not? It is theirs, belongs to them, it is their legal property. Restrictions on what they may do with it simply reduce the essence of it being their property.
It may well be true that acts and or venues aren't pricing tickets so that the market clears. But that's their problem, not something that needs action to ensure that the arbitrage that does clear the market does not take place.